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Patients

New patients

You are seen within five business days of asking. Here is how to get started and what to bring.

How it works

  1. 1Choose a doctorSee who is accepting new patients, where they work and on which days.Find a doctor
  2. 2Request an appointmentTell us the clinic and a day that suit. It takes about a minute.Request an appointment
  3. 3We call youWithin one business day, to confirm a time and answer any questions.
  4. 4Come inArrive 15 minutes early for your first visit, so we can set up your record.

What to bring

  • Your insurance card, if you have one, and a photo ID.

  • A list of the medicines you take, with doses. The bottles themselves are fine.

  • The name of your last doctor, so we can ask for your records.

  • For a child, their immunization record.

If you have no insurance, come anyway. We have sliding-scale fees and can help you apply for the Oregon Health Plan.

Questions new patients ask

Do I need a referral?

Not for family medicine, pediatrics, women’s health or walk-in care. Some insurance plans ask for a referral from your own doctor before you see a specialist; your Wrenfield doctor can make one the same day.

Can I keep the same doctor?

Yes. You choose one doctor, nurse practitioner or physician assistant and see them every visit. If they are away, you see a colleague at the same clinic who has your record.

What if I need to be seen today?

Albany, Salem and Eugene take walk-ins until 7 pm on weekdays, whether or not you are a patient yet. For anything life-threatening, call 911.

How do I move my records to Wrenfield?

Tell us your last doctor’s name at your first visit and sign a release. We ask for the records ourselves; it usually takes one to two weeks.