Patients

Billing

How to pay a bill, what to do if you cannot pay it all at once, and who to ask when a bill does not look right.

Three ways to pay

  1. 1By phoneCall the billing office on weekdays, 8 am to 5 pm, with your statement to hand.Call 541-555-0190
  2. 2At any clinicPay at the front desk of any of our six clinics by card, check or cash.Find a clinic
  3. 3By mailSend a check with the slip from your statement to PO Box 1987, Corvallis, OR 97339.

About your bill

Can I pay over time?

Yes. Call the billing office and we will set up a monthly payment plan with no interest. Bills on a payment plan are never sent to collections.

Why did I get a bill when I have insurance?

Your plan paid its share and this is what it says you owe: a deductible, a copay, or a service it does not cover. The statement shows what the plan paid. If it looks wrong, call us before you pay.

Is there help if I cannot afford my bill?

Yes. Our financial help program lowers or clears bills for households under a set income. Ask the billing office for the one-page form; we decide within ten business days.

Who do I call about a bill?

The billing office on 541-555-0190, weekdays 8 am to 5 pm. Have your statement with you; the account number is at the top right.