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Patients

Medical records

Ask for a copy of your records, or have them sent to another doctor. There is no charge for a copy sent to you or to a doctor.

Request your records

Tell us whose records, which ones, and where they should go. We call to confirm who you are, then send them within three business days.

So we find the right record.

We call to confirm who you are before releasing anything.

And how you are related, such as daughter or guardian.

Which records?, Required
Where should they go?
Read it

About your records

Can I ask for someone else’s records?

For your child under 18, yes. For another adult, only with their written permission or if you hold their health care power of attorney; we will ask to see it.

How are records sent?

To you: by secure email or printed for collection at your clinic. To another doctor: by secure fax or mail to their office.

How far back do records go?

We keep adult records for at least ten years after your last visit, and children’s records until they turn 21 or for ten years, whichever is longer.